SHIPPING & RETURNS
At this time, we are NOT offering refunds but we will accept returns for store credit within 10 business days if the following guidelines are met:
- All items must be in the original condition and packaging unworn, unwashed, free of stains, the smell of fragrances, or smoke.
- All items must have all tags attached.
- All sale items, accessories, swimwear, and bodysuits are final sale and are not returnable.
We encourage the use of a package tracking service. We are not responsible for lost or stolen packages.
We reserve the right to refuse items received 10 days after receipt or if we determine the merchandise does not meet return criteria. Please allow 3-5 business days for your return to be processed.
Royal Girl Boutique offers FREE SHIPPING on orders over $100!
- Standard orders are processed, verified within 2-3 business days.
- Shipped within 3-5 business days excluding holidays and weekends.
- Standard Shipping: $9.99
To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly. If there are issues with verifying your address, customer service will contact you to try and resolve these issues. If after several attempts of contacting you, you do not respond, you order will be canceled and your money refunded to you.
If you realize that you entered your shipping address incorrectly, please contact us ASAP. If your order was placed on the weekend, please call us first thing Monday morning. We will do our best to fulfill your request and change the address. If we are unable to, we do not take responsibility for the incorrect information.
Shipping fees are non-refundable. If you return any shipments from RoyalGirlBoutique.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund.
If your tracking information states that your package was delivered and you have not received it, you must contact the United States Postal Service directly. Royal Girl Boutique does not hold responsibility for packages that state delivered.